For safety, there’s absolutely no room for negotiation. Be it an entrepreneur, simple a homeowner, or an event organizer, it is paramount to hire a competent and trustworthy security agency in the Philippines. With the growing security industry, comes the problem of distinguishing reputable companies from those that are untrustworthy.
How do you determine which agency can be trusted? This guide will take you through five signs that a security agency is reliable and professional.
Proof of Licensing and Accreditation
Security Agency Should Have a License From PNP-SAGSD
In order to assess a security agency, one of the very first steps that should be taken is checking the licensing and accreditation of that specific agency. As in The Philippines, there is a regulation with security agency licenses called the Philippine National Police – Supervisory Office for Security and Investigation Agencies (PNP-SAGSD). An agency must possess a legal License to Operate (LTO) or they will be loitering without any form of identification.
This also requires them to tender the relevant documents as proof that they possess a license and validation number which can be validated through the PNP-SAGSD site or any other official documentation.
Employing the service of security agencies without validation of their PNP accreditation is absolutely suicide. Expect them to prove they are qualified and reputable first.
Best Practices for Selecting Security Guards in the Philippines:
The Most Qualified Guards Tailored to One’s Needs Are Performed in an Outfit
A good quality security agency is underpinned by its personnel. In the Philippines, reputable security agencies ensure that their guards go through professional training. Guards are required to complete the Basic Security Guard Training Course and possess an active License to Exercise Security Profession (LESP). Guards are also required to be certified by the relevant issuing bodies.
Also, reputable agencies ensure that their guards are trained in:
- First Aid
- Hand and eye coordination
- Communication Skills
- Customer Relations Management
- Fire Safety
- Defensive tactics
- Ask the agency about their training programs and how often they conduct refresher courses.
- Negative Feedback Changes Industry Reputation
What Do Other Clients Say About Them?
It is essential for a security service company to have maintained an excellent track record and equally outstanding praises compared to the competition. Examine Google or Facebook page reviews, or if they have a website, check for available testimonials from previous or existing clients.
Business reliability and quality pružen servis are often indicated by the presence of clients from various industries dealing in retail and real estate, events, or službe zaštite či čuvari VIP-ova who have been with the agency for considerable amounts of time.
conducting through commander levels.If you can, please obtain from the agency referrals or a summary of their prominent clients to ensure that you select the partner whom other people in your sector trust.
You can search local directories like PhilGEPS for provided supplier credentials and previous contracts awarded.
More Services Provided
Not Only Guarding
Surveillance requires more than having a guard stationed at a gate. A reputable security agency in the Philippines will provide comprehensive solutions based on your needs such as:
- CCTV installation and monitoring services
- Integration of alarm systems
- Security consultancy and risk assessment
- VIP escort services and protection
- Event crowd control
The more an agency is able to provide adaptable services, the better they are able to respond to varying security needs. This is also an indication that the agency has the assets and skill required to provide complete protection, not just manpower.
Find an agency that provides unique service tailored to each customer rather than selling standardized services carved from templates.
No Hidden Charges, Clear Terms
Contract Clarity with Security Agencies
Security Trust Agencies require documentation with set out contracts with terms of engagement and scope of services inclusive of the headcount of guards, guarding duration, and total cost all in one phrase. Guarding proposals presented as unlimited or vague estimates with unrealistic pricing are always a red flag.
While cost is a factor, do not allow it to be your only consideration. A price that is too low may indicate poor quality services, guards who are not given appropriate pay, or missing insurance.
A good agency will guide you through the contract, explain the terms to you, and be open to negotiations and changes.
When a potential contract is being drafted, remember to compare services offered, not just cost.
Signs to be concerned about:
Aside from narrowing down on the positive signs, consider these additional warning signs:
- Lack of a registered business location
- Guards who are not in uniform, not licensed, or improperly licensed
- No written documentation of reports or capturing of incidents
- Unresponsiveness or delayed customer support
- No insurance documents covering personnel on the field
These signs highlight gaps in professionalism. You might be exposing yourself into safety, or legal dangers.
Where you need a proper security firm in the Philippines
Thanks to urbanization, crime and violence in some parts tend to increase the need for professional security guarding services. Whether it’s protecting your family, company, or property, working with a registered and recognized agency will ensure that you will:
- Have peace of mind, knowing you are in good hands
- Show you adequate measures to reduce risks
- The law’s compliance
Don’t just hire guards, but rather invest long-term in safety and security.
Exercise Your Judgement, Always Prioritize Personal Safety
When it comes to security, literally every single detail matters. After all, hiring an agency that fulfills these five marks of basic security services—licenses, trained staff, good service, scope of activities, and clarity—helps you secure peace of mind.
Trusting and choosing a competent security agency in the Philippines takes a lot of critical thought and keen attention. This is an important decision so we cannot be naive about it.
Looking for a security service provider? Allow us to link you with the best accredited security providers in the Philippines. We’ll even offer you a complimentary consultation and risk assessment designed just for you.
