Deciding who to hire as a security guard in the Philippines for your business, property or community is an important decision which requires careful consideration. An effectively trained and dependable guard not only mitigates potential problems, but also provides brand representation, peace of mind, and emergency response.
With hundreds of licensed security agencies across the country, how do you go about choosing the right personnel?
In this case we have prepared a list of top 10 must-have qualities that every company should look for when hiring a security guard in the Philippines, be it commercial buildings, residential communities or event venues.
Why Choosing The Right Security Guard Matters
The responsibilities of a guard do not stop at standing at entrances and doing patrols. Guards form part of your first defense against thefts, vandalism, trespassing and sometimes even wrongful acts from within an organization. In many instances their actions determine whether an attack gets initiated or thwarted (prevented).
Filipino businesses are starting to understand the importance of having professionally trained guarding personnel not solely for compliance purposes but as customer satisfaction services and brand image protection.
Top 10 Traits Concerning An Efficient Security Guard In The Philippines
1. Professionalism and Integrity
Among the must-have issues is integrity. Security guards are required to be honest, answerable and exhibit high moral integrity. They handle private matters and need privacy all of the time.
Ensure that the guards who have:
- Observe and provide proper decorum
- Maintain confidentiality
- Uphold professional conduct at all times, including during unsupervised periods.
2. Appropriate Training And Certification
All guards in the Philippines must possess a license issued by PNP – SOSIA Supervisory Office for Security and Investigation Agencies, This licenced guard shall be identified with having undergone pre-licensing training course requisite of government qualification.
3. Mental Alertness And Physical Fitness
Insecurity work, there is increased workload associated with standing in one place for lengthy periods or physically demanding patrols, responding to situational emergencies or quickly attending certain designated areas like places which have higher chances of crowding. Guards should be alert, healthy both physiologically and psychologically responsive within defined standards: Running could improve aerobic stamina while climbing elbows towards knees decrease reflexive speed through improved responsiveness should outcome result:)
Qualities to look for:
- Conditioning must be in shape
- Must have Quick Reflexes
- Must have a Sharp Attention to Detail
4. Good Communication Skills
Written and verbal communication should be clear for the security guard.
Instructions need to be given, crowds managed, conflicts resolved, and reports filed.
Self Reflection:
Is fluent in speaking and writing both English and Filipino?
Does the individual confidently speak with customers, staff, and the public?
5. Sound Judgment and Decision-Making Skills Deficiencies
Decisions made in high-stress environments always require rational thought. Acting resolutely is just as important. Deciding whether or not to call for reinforcements can be just as hotheaded without sound judgement.
Select a candidate who fits these requirements:
- Can evaluate potential hazards very fast
- Uses logic during training scenarios
- Uses level headedness heavily in high pressure situations
6. Familiarity with Gadgets of Security Equipment Used Today
Physical tools used for guarding today span from illumination devices to silencing devices. Knowledge of operating is compulsory for;
- Security cameras (CCTV)
- Alarms
- Detectors of metals
- Systems controlling access
- For space such as malls or offices, training on modern security equipment is needed.
7. Orientation toward Services Provided to Clients
Guards do meet many employees and clients but also visitors to the office actively interacting with them are and therefore a friendly but strict approach helps keep things orderly through non-aggressive ways
A security guard must:
- Cordial greeting to guests.
- Assist as needed without providing unnecessary directions.
- Handling conflicts with tact.
8. Teamwork and Collaboration
While most guards operate solo, they are usually part of a larger security team. Working with other personnel, first responders, and management contributes towards good security.
Aiding joint efforts as a marker includes:
- Information sharing.
- Coordination during drills.
- Adherence to no-order rules.
9. Adaptability And Quick Thinking
Each workday offers unique challenges. Between blackouts and new threats, everything moves quickly for guards.
Examples of flexibility include:
- Role changes between floor patrols and gate guarding.
- Unpredictable reacting situations smoothly .
- Actions taken when non-standard protocols are given.
10. Strong Work Ethic And Punctuality
Guards can be relied on to adhere to posted duty schedules and uphold standards while working during scheduled timeframes. Losing focus or being late can create blind spots around your premises which are not ideal.
Request agencies for performance reviews and client evaluations concerning:
- Client attendance and punctuality engagement
- Approach to work and self-control
- Compliance with operational orders
How to Evaluate These Traits Prior to Employment
Interviews and Situational Assessments
What responses would guards give to the following scenarios:
- Customers encountering fire alarms during shifts.
- Customers accusing each other of theft.
- Physical confrontations near entry points.
Validate Backgrounds and References
It is crucial that guards who work in schools, residential areas, or near delicate property undergo background checks as well as drug testing.
Collaborate With a Trusted Security Provider Remedial action documents from supervisors or managers showing reprimands given for late arrivals over extended durations. Include timestamps of consistent tardiness along with minutes spent averaged across multiple weeks detailing exact times clocks were punched e.g 9:07 am, 9:08 am etc.
Security providers using licenses from the Philippines are obligated to monitor, train their personnel adequately educate them through ongoing tutelage, evaluation, feedback loops over time ensuring staff receive quality aid fostered by reliable sources strengthens the vetting aspect of hiring security personnel.
Internal document related: Selection Guidelines – Right Agency Security Philippine
Hiring licensed guards in the Philippines requires deeper considerations such as skills attitude alongside training vital to fulfill duties focused on safeguarding property alongside personnel.
Get the Right People to Protect Your Business
A business’s safety is not something that should just be left to luck. Hire professional, certified, and trustworthy guards in the Philippines through an agency that pays attention to quality.
Contact us now for a free quote or consultation tailored to your requirements.
