Hiring trustworthy and skilled security guards in the Philippines for your home or business is of utmost importance for safety and peace of mind. However, not all security service providers will offer professionalism and dependability which is critical to effectively protect you. Understanding what to avoid while evaluating security guards is equally as important as knowing what to look for. Below are five red flags you should watch for while making your decision.
Why They’re So Important
Security personnel are responsible for the first line of defense for all assets and for the customers and staff. They assist in beating potential danger, responding to emergent cases, and boosting the overall feeling of safety for those under their surveillance. A wrong hire might guarantee lack of productivity, problems in dealing with security matters, and in some cases escalating danger to your safety. Recognizing issues during the interviews can save you a lot of damage.
1. Wrong Licenses And Certifications
Each of the employing security guards in the Philippines should have met the guidelines set by the government of the Philippines. The most important in life should be actually from the Philippine National Police Security Agencies and Guards Supervision Division (PNP-SAGSD).
Why This Matters
In the case of a security guard’s license, it is more than just a box checked off, but rather a sign that the person completed essential training and stringent background checks. Without the legal qualifications, a professional risks having regulatory exposure with untrained staff dealing with sensitive matters.
How to Spot This Red Flag
- The security contractor does not show, or is unable to produce, any licenses or permits.
- Certificates, if provided, are irrelevant or are out of date with Philippine standards.
What You Should Do
Cover all bases by requesting diplomas or certificates, then validating them with PNP-SAGSD. Being affiliated with a licensed security agency lessens the likelihood of dealing with untrained staff.
2. Insufficient Training or Experience
Experience is a must in the field of security. A lacking-skilled guard is unlikely to respond appropriately during high-pressure situations like thefts, altercations, or emergencies.
Why It Is A Concern
Being a security guarantee goes beyond just standing watch. Ex military or police guards need to be trained on how to evaluate possible security problems like improper de-escalation of conflicts, an inconsiderate reprimanding of authority, or ineffective communication with agents of law. Guards with little or no experience at all pose a risk to everyone.
Warning Signs to Look For
- Absence of feedback on training programs or lack of information provided by the security agency.
- The guard does not demonstrate minimal protocols or basic threat response interactions.
How to Prevent This Problem
Select contracting agencies that prepare their personnel through extensive training programs that include situational awareness, first aid, and emergency crowd control. These roles require particular experience, and don’t be shy to ask for evidence or challenge them about the responsibilities they serviced in the past.
3. Increased Rate of Employee Exits Within The Security Agency
The high rate of employee exits within a single security agency is a huge warning sign. It mostly indicates something more serious like mismanagement, low pay, or lack of workforce professionalism.
The Unseen Dangers of High Turnover
These gaps when paired with replacing guards and offering fewer shifts with less pay renders continuity and trust illusory. Furthermore, unseasoned and unqualified substitutes are likely to lower the standard of service.
Return on Investment
- A guard that lacks continuity may need some time to adjust to your workplace or property rules and policies.
- May need re-tooling exercises every time a new guard assumes a post.
How to Spot this
Check feedback and reviews concerning the agency. If there are complaints about the guards being unreliable and disappearing, then that is a clear indicator of high turnover. Inquire how often staff emails are changed and cross check with their policy on retention and screening.
4. Gaps in Insurance Coverage
An organized security firm will ensure that all of their employees are insured. This guarantees that you will not be held liable for any accidents or damages that take place on your property whilst the guard is on duty.
Consequences of Skipping Insurance
Inadequate insurance coverage for the agency, or the guard can put you financially at risk for any incidents that may occur while they supervise. This shifts unwanted financial burdens onto you.
How to Identify This Warning Sign
- Contracts lacking definite clauses regarding insurance are among the telltale signs.
- Contracts with agencies who dodge the topic of liability during the first meeting are also red flags.
What To Do Before Signing the Agreement
Check the guards and the agency’s insurance policies. A reputable agency will willingly showcase their bonds, workers’ compensation, and liability policies.
5. Unfavorable public perception or lack of referrals
Widespread concerns regarding an agency or guard should raise a flag, as reputation often coincides with the quality of service and dependability.
How This Will Affect You
Engaging with an agency notorious for complaints and negative reviews poses the risk of encountering unprofessional conduct and low security standards. Positive referrals and case studies indicate the opposite, confirming the agency’s credibility.
How to Research Their Background
- Scan the agency’s reviews using Google and Facebook.
- Search for referrals from friends or social connections.
- Browse the case studies or testimonials posted by the agency.
Red Flags To Watch For
- Inconsistent online presence or reviews from other users.
- Common reviews of untimeliness, excessive assertiveness, or carelessness.
You need to be sure about the reviews that you’ve come across before deciding to hand over your security to them.
What to Do If Red Flags Are Present
If you come across several of these indicators, do not stop your search. Instead, shift to a more thorough approach. Everything detailed from the questions to the other agencies should allow you to get the right match.
Everything around matters the most and especially when chosen. Picking the wrong guard or agency can easily put the security you wish to protect in jeopardy. Your decisions along with the queries being put forward explain what you are trying to do use these flags and queries to hire the best experts.
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